The first car Apex tried to give me had dangerously low tread. The staff member insisted it was fine and showed me a sheet with the tread depth between 3mm and 4mm. I insisted on another car with safer tyres. The 2nd car had very soft brakes, an exhaust rattle and black oil. The cars seem to be poorly maintained
Very disappointed with Apex rentals. We had paid a premium price for a Ford Focus hatchback however on arrival we were given a Nissan Tiida which is a class below what we had ordered.
The staff at both pick up and drop off locations were very helpful. The drop off was made so easy as we were instructed to just park at the Bluebridge terminal and hand the keys to the terminal staff
The car wasn't filled up when picked up. Although they agreed that the fuel level just needs to be the same when returning, it's hard to estimate.
Pickup efficiency was low, waited for over 30 minutes.
The car was average with over 60,000 kilometers.
Another car rented from Thrifty had only over 10,000 kilometers, and the pickup efficiency was very high, got it in 5 minutes.
Good car company to rent from. Cars are a bit older and you have to take a test before they allow you to take the car which I find a bit odd because other car companies do not make you do this. But great customer service and staff.
“The car was horrible . Parts were almost falling off. The car shouldn’t be for rent. No refund.”
About Apex:5.7/10
The car shouldn’t be allowed on the road. It’s been in multiple accidents and the brakes don’t work properly. Not safe at all. I can’t believe this is ok. I had to leave a week early and of course no refunds so I paid a premium per day for a car that shouldn’t be on the road. Literally parts are falling off the car! My next review will be online on the major sites.
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