CAR RENTAL REVIEWS ON BUDGET IN NICE

This is a scam car rental company. They claimed the model we reserved was not available and offered a free upgrade, but ended up charging us over three hundred euros for the upgrade and other fees. In the dead of winter, they didn't provide snow chains, causing the car to get stuck in the snow for a day and a night. When we called, they either ignored us, disappeared, or passed the buck. After we filed a complaint, it took one or two months to get a reply, and they completely shirked their responsibilities without providing any required documentation. Do not rent a car from them!

Temps d'attente interminable pour prendre la voiture!!! La voiture paraissait correct mais en route nous avons constaté un bruit sous la voiture, du coup pendant les 3 jours nous n'avons pas utilisé le véhicule, seulement pour le trajet pour aller à Ste Maxime et retour à l'aéroport on ne la pas utilisé pour se promener et profiter de la région, c'est quand même dommage de louer un véhicule dans ces conditions !!!

The queue at Nice airport was far too long. Well over 90 minutes to collect the car. 10 counters available, and only 3 employees.

The insurance upsell was very expensive.

The staff had a good attitude and the processing time was about 5-6 minutes. The car was upgraded from what I originally reserved.

Despite the store being busy with many customers, the staff managed everything efficiently. I was lucky to get a free car upgrade. Overall, a very positive impression.

Queued for a while, about 15 minutes, that could have been a bit quicker. Asked to add another driver but was told it would be at least an extra 10 euros a day which we thought was excessive. Other than that it was all great.

Found it all good and have recommended to several people

When we got to the pickup desk we were told that the car type we booked was not available and were offered a Fiat 500 as a substitute which was no good as I needed space for my wheelchair which is why we had booked the car type in the first place we were charged additionally for a Dacia Duster.

Car was fine, picking the car up was a long slow process though, especially with a 2 year old. It was quicker to board our flight. Overall happy with easyrentcars, wasn't happy with budget staff trying to sell add ons to us, which I had to advise on numerous occasions that I'd already took them out with yourselves.

Normal

Average attitude.

On the second day of the rental, the car's battery had issues. We went directly to the counter by taxi. The staff there were very indifferent, gave us a phone number, and told us to deal with it ourselves without offering any further assistance. This kind of situation is unlikely to happen in our home country.

I was very happy with car. I waited for ages late at night with two small children to even be seen by the counter staff. I realised that this was because they then tried to sell me more insurance cover that had been available when I booked. If I had wanted this cover I would have purchased it when I booked. She really tried to push extra cover which was really annoying. She was very rude.

Not bad

They did not have the Volvo V40 and they have been able to offer only one other compact car : an Audi A1. They proposed to upgrade to a larger car but it was very expensive for 1 full week.

They did not provide the booked car group. It's unclear whether this was due to the rental company or QEEQ. Everything else was good.

The counter staff were excellent.

very easy to use platform that was efficient.

Good service

The service was enthusiastic. When encountering an issue with the car model, they didn't just brush it off but resolved it patiently.

The process was a bit slow, but everything else was great.