CAR RENTAL REVIEWS ON EUROPCAR IN ZURICH

The staff were very friendly and efficient whether it was picking up or returning the car. I was surprised to receive a brand new POLO!

Good service, excellent vehicle condition, many locations

Very good and convenient

Quick pickup, excellent car condition!

The Zurich airport rental office is not far from the arrival hall, and you can walk there without needing a shuttle. There were not many people in line, and while the staff was not particularly enthusiastic, they were polite enough. I got the car quickly. However, the return location at Geneva airport lacks clear signage. Initially, I couldn't find the return spot and had to circle around and ask someone for directions. If you miss the only small sign, you might end up driving into France! Of course, this is not the fault of the rental office, and the return process was quick.

Great service

Easy to find

Great service!

Big companies are really good. The paperwork is done at the airport, and the car is picked up next door. The rental and return process is simple and quick. Since we had an 11-day rental period and a lot of luggage, they offered a free upgrade to a bigger car. The car was very new, with just over 20,000 kilometers. The staff were kind and enthusiastic.

Both pick-up and drop-off processes were efficient

Service was straightforward, efficient, and enthusiastic.

Great service attitude, very convenient for both pickup and return. The car is excellent!

The store is very close to the arrival hall.

Great, simple and convenient.

Easy to find, and the staff are professional.

The best part is, we were supposed to return the car at 11 AM since we picked it up at 11 AM, but because it was a Saturday and the tax refund office opened at 10 AM, we knew we couldn't return the car on time. We were still driving from Austria to Switzerland! Then we called the return service and informed them we'd be late, asking how much extra it would cost. He asked how late we'd be, and we said around 1 PM. He said 'No problem, it's OK, no extra charge.' Wow! When we arrived, we couldn’t find a gas station on the way to return with a full tank. The front desk staff was very friendly and told us there was a self-service station across the street and an attended one around the corner if we needed help. He even mentioned that gas is expensive here and it wouldn’t be cost-effective for us. Exceptional service! We filled up the tank, returned the car in a minute, everything went smoothly. Highly recommended!

The lady at the counter was very friendly and attentive. The car was new; we were given a Skoda station wagon with only 1,000 kilometers on it. It was very spacious and fuel-efficient. Returning the car was also simple and convenient.

Good. Simple and clear, with a warm attitude.

Not bad, they provided a new car and the service was OK since there were no issues.

Overall very satisfied. Due to the flight delay, we had to switch to a different car model upon arrival, which turned out to be great. Returning the car was easy and convenient. They allowed us to return the car nearby, which was very thoughtful.