HERTZ CAR RENTAL REVIEWS IN NORWAY

Great, our flight was delayed but they held the car for us.

Smooth car pickup with no extra sales pitches. There was a dispute over the return time, likely due to staff oversight, but it was resolved through communication with QEEQ.

Excellent

The service was good, but make sure to inspect and photograph the car for records!!! When we returned the car, they said inspection wasn't necessary, but later claimed there were scratches. Luckily, we had full insurance, so it wasn't a big issue. The insurance payout was quick.

Service was good, but be sure to inspect the car and take photos for records! When we returned the car, they said inspection wasn't necessary, but once we got back home, they claimed there were scratches. Fortunately, we had full insurance, so it was covered quickly.

Very good

Great service, very smooth and convenient

Excellent

Good service attitude

Satisfied, but early pickup is not allowed.

I booked my car on Zuzuche with a payment of 811 NOK at the store. With the current exchange rate of 1:0.68, my rental cost should be 552 RMB. I added an extra driver at 4 EUR per day, which at an exchange rate of 1:8 should add 32 RMB. My total rental cost should be 584 RMB. However, my credit card was charged 758.52 RMB! Where did the extra 174.52 RMB come from? Please have Zuzuche customer service intervene and ask Hertz to provide a detailed cost breakdown.

Satisfied with the service

Very satisfied.

The scheduled pickup time was 1:30 PM. The Hertz staff delivered the car at 1:25 PM, so we couldn't get the car before then. The staff waited until we successfully picked up the car before leaving.

Friendly staff, no queues

Very satisfied!

There were many people in line. It's recommended that one person handle the car rental procedures while others wait for the luggage. The service attitude was great, and self-service car pick-up was very convenient.

I rented a car from Hertz for one day at Bergen Airport on May 3rd. They did not provide any paper documents and promised to send the contract and receipt to my email, which I never received. Therefore, when I picked up the car at the Hertz branch in Evones Airport around 10:00 AM on May 4th, I carefully checked each charge on their tablet. The order on the rental platform indicated that I needed to pay 1411 NOK at the branch when picking up the car. When I showed the rental fee as indicated on my order to the staff, I found two insurance charges in the contract. I immediately questioned them and informed them that the rental fee I paid already included three basic insurances, so I did not need any additional insurance. The staff told me that these two insurances were mandatory by Hertz. I added an additional driver for 4 EUR/day for three days. I took a photo of the contract receipt page with my phone, as Hertz’s branch still did not provide any paper documents. The charges for this 3-day rental period from Hertz were reasonable, and by the way, the E10 in the Lofoten Islands is a national scenic road with no tolls! Everyone knows that! So making up toll charges is impossible. I remind everyone who rents from Hertz and picks up the car at the airport, if the rental fee is paid at the branch, be sure to carefully check each charge on the tablet! Because Hertz will add extra insurance and other fees!

The service attitude was great, very nice.

The car pickup was quite fast, with no extra fees. The car model is not large; the trunk can hold two carry-on suitcases and one 28-inch suitcase. If you have a lot of luggage, it can only accommodate two people. If the luggage is moderate, three people should be fine.