SAMAVEST CAR RENTAL REVIEWS

返却時にスタッフから「フロントバンパーに新しいキズが付いている。貸し出す前には付いてなかった」と言われ、スタッフが貸し出す前に撮った時言う写真には傷がついてませんでした。ただし私たちも借りる前に写真を撮っており、そこには傷が付いてなかったはずですが通信環境が悪く写真をすぐに見せることができませんでした。しばらくたつとスタッフの人は小さな傷だから大丈夫と言い手続きが終了しました。ただしその後私たちが撮った写真を通信環境のよいところで見たらキズは最初から付いてました。スタッフが見せた写真は貸し出す直前のものではなく、かなり前の写真だと思い、危うく騙されるところでした。おそらくスタッフは意図的に騙そうとしてます。 二度と借りません。とても不愉快な思いをしました。

Meeting Kevin was our good luck; he was excellent.

Excellent customer service - I highly recommend them

Very satisfied

Friendly staff, vehicle in good condition. Value for money.

Nice service *****

Very satisfied. The car had 80,000 kilometers, but it was almost spotless, in good condition, and reasonably priced.

Very satisfied

Fast pick up, friendly staff

Good

Upgraded to a business car directly, great experience!

Excellent

Very satisfied

Satisfied

The service was excellent.

Excellent and efficient service

Super easy and convenient

Great car rental experience. Kevin, a third-generation Chinese in Malaysia, was really nice. Our flight was delayed and we got the car at 8 PM, and he even upgraded us to a Toyota Vellfire. He did mention that if someone else booked it, we might have to switch cars later. But overall, it was a wonderful experience. We later switched to a brand-new Proton, with just over 1000 kilometers on it. Due to a delay in our sunset cruise by more than an hour, the rental company only charged us for an hour extra and even gave us a ride back to the hotel. The whole experience was excellent. By the way, gasoline is really cheap in Malaysia, about one-third of the price in our home country.

The car condition was very poor. The seats were torn, the foam was coming out, there were lot of vibrations and noises in the car. The process was smooth but the car condition was in itself in a very bad shape.

The platform is user friendly and easy to use. The price is competitive however qeeq should also have some sort of standards while choosing car rental companies or their fleets. I was very disappointed this time with the condition of the car.

The car was in an excellent condition. Staff were also helpful and assisted in loading our luggage in the car.

Such a breeze booking with them. Will definitely book with them again.

Car brakes failed completely halfway throughout the trip and I had to make an emergency stop. Replacement was driven to me quickly

The late Mr Lim was a very great and kind chap. Our plane was delayed by two hours, and he still happily served us without any fuss at all. I am so shocked to hear from his colleagues when I returned the car that he has passed away a day or two after I collected the car from him. My condolences to his family.

Did not use the price drop since the membership to Diamond ____ has a subscription fee. It is unlikely for customers like us tourists to need to go to Malaysia so frequently for one year.