good service. Car clean, good conditions.
I just not happy they push me to buy toll road card when it is not as necessary as they said and it is more than $40 usd. If you will rent a car in Florida there is more options for transit, not mandatory buy the toll card. The rest was good.
“Smooth transaction but better customer service required”
About Easirent:9.7/10
Very easy transaction and the car was good. I must point out one aspect of customer service which was under par. After my returning my car I was instructed to enter the Ford people carrier. A couple got in the very back seats but we had difficulty in unfolding the seat for me. The driver just stayed in his driving seat unwilling to help. Eventually he got out and assisted. He then got back into his seat without closing my sliding door, which I had trouble closing. I eventually managed to close this. I think this driver needs some customer service training!
“It is easy, don’t have to wait for long time, we have a very good Experiences.”
About Easirent:9.3/10
We are very satisfy for every thing, this third time I use EasyRentCars since May 2019, the first time the car was not very clean, the other two times were good, overall is pretty good.
Seat car auto was an excellent drive. The booking in was slow due to only one staff on duty, but overall great service. Will use again and recommend to friends
“Poor car rental experience but great member of staff on reception.”
About Easirent:8.7/10
VERY TIME CONSUMING GATHERING ALL THE INFORMATION REQUIRED TO PICK UP. ALSO, AS I ONLY HAD £1500 ON MY CREDIT CARD I WAS FORCED TO PAY IN ADVANCE FOR PETROL I NEVER USED, RETURNING THE CAR BAck with virtually half a tank of petrol in it. On a positive note Ryan on reception is a credit to your organisation, and probably one of the reasons you are still afloat. Had it not been for him remaining calm and trying his best to help me I would not have picked the car up and certainly would have never used you again.
Car was adequate for our trip. No problems with counter staff very courteous. Had problems finding the drop off location, street name not the same as given instructions. Otherwise it was a good experience.
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