ACE Rental Cars, Brisbane - Airport Car hire

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

ACE Rental Cars - Brisbane - Airport Information, Car hire Instructions & Policies

Address

Off Airport 330 Nudgee Road

Telephone

1800 620 408 / +61 7 3565 1800 / +61 7 3565 1800

Pick-up Instructions

The ACE Rental Cars - Brisbane - Airport car hire location is located out of the airport

Please contact Ace Brisbane for shuttle bus collection (1800 62 04 08 /+617 3565 1800) and then make your way over to the collection points. Brisbane Domestic Terminal: Over the SkyBridge and follow the sign to Bus and Coaches on level one, the ACE bus pickups at bay C1 and C2 Brisbane International Terminal; From the arrivals hall follow the exit for “Coach Departures" and follow the ramp down a short path until the coach and bus parking area. The bus collects at bay 3 & 4. Last shuttle bus pick up is at 1730 during weekdays & 1630 on weekends

Drop-off Instructions

Returning Your Rental VehiclennRemember to re-fuel to agreed level when returning your vehicle. Shuttle service to domestic and international terminals from 8 a.m. to 4:30 p.m. DEPARTING FLIGHTS Allow an additional 30 minutes prior to flight check-in time for vehicle return & transfer to terminal.nAfter Hours ReturnsnnAfter hour returns need to be pre-arranged with our Brisbane Branch at a cost of $50. Once arranged the branch will contact you with the relevant drop off details.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -16:59	07:00 -16:59	07:00 -16:59	07:00 -16:59	07:00 -16:59	07:00 -16:59	09:00 -16:59

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 100 years old

Young Driver Fee applies at 18 - 20 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Mornington Peninsula, Phillip Island, Churchill Island

Please use the bridge to reach this location; vehicles are not permitted on the ferry.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island

Bookings pick-up in Tasmania are permitted to travel to Bruny Island. Driving is only allowed on sealed (e.g. concrete, asphalt) roads. Any damage to the vehicle caused by driving on unsealed roads will result in an increase to the excess on your booking.

Must-not:

Taking rental cars to following islands is not allowed：
Fraser Island, Magnetic Island, Rottnest Island

Island is not allowed to use ferries, customers can only travel to the island by overland Bridges.

Excess

Collision Damage Waiver Excess differs by car model:

AUD 5900 for other car models.

AUD 7900 for Audi Rs3 Sportback,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

Theft Insurance Excess differs by car model:

AUD 1500 for other car models.

AUD 7900 for Audi Rs3 Sportback,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

Third Party Liability Insurance Excess differs by car model:

AUD 5900 for other car models.

AUD 7900 for Audi Rs3 Sportback,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.6 km from Brisbane Airport

Railway Stations

4 km from International Terminal Railway Station

7 km from Central Station

Hotels

0.1 km from resort style home close to airport & CBD

0.8 km from Ibis Budget Brisbane Airport

1 km from Novotel Brisbane Airport

Other Landmarks

8.6 km from Sky Needle

FIND ME A CHEAP RENTAL

Map view of ACE Rental Cars Store Location

coordinates: -27.419662 153.073175

Guest Reviews

Total points： 7.4 / 10 Good

Vehicle condition: 3.7
Vehicle cleanliness: 3.5
Spaciousness: 4.0
Counter staff: 3.7
Pick-up location: 3.1
Drop-off location: 3.7
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Anonymous
Brisbane
9 /10 Excellent
Reviewed: Friday, February 27, 2026
The customer service person explains well at the counter when we collect the car. And the car is in good condition.
Read More >
B.Tonkin
Brisbane
6.7 /10 Average
Reviewed: Friday, February 27, 2026
After hours pi k up very poor waited more than 1 hour for pick up from airport.we phoned the office got an answerphone which said go to pick up point .no one came until my son managed to contact an agent in Melbourne.we landed in Brisbane
Read More >
Anonymous
Brisbane
7.3 /10 Good
Reviewed: Friday, February 27, 2026
The shuttle bus waiting time back to Airport was a bit long, counter waiting time was long as well as only two ladies in-charging the counter for all booking, pick up, return, phone call etc. stuffs
Read More >
Anonymous
Brisbane
10 /10 Excellent
Reviewed: Friday, February 27, 2026
Car met my expectations and it was a nice drive for the road trip. Thankfully there weren't any issues with the car throughout my 6 days of driving it, and it was reliable in my experience.
Read More >
Lilith Cissie
Brisbane
10 /10 Excellent
Reviewed: Friday, February 27, 2026
The service is quite good. I encountered some accidents and my English is not very good. The staff at the store were very patient and handled all the procedures for me, reassuring me multiple times that there was no problem and the insurance company would cover the costs, so I didn't need to worry.
Read More >
Adam Bloomfield
Brisbane
8 /10 Very good
Reviewed: Friday, February 27, 2026
80,000 km car, the condition is average. The store is outside the airport, and they send a shuttle bus to pick you up from the airport bus station. It's best to call them in advance.
Read More >
Webb Thackeray
Brisbane
4 /10 Average
Reviewed: Friday, February 27, 2026
Read More >
Hedy Michelson
Brisbane
10 /10 Excellent
Reviewed: Friday, February 27, 2026
The lady at the front desk was very kind. She asked where I was heading and informed me that there was a storm in that area. She even proactively checked the road conditions for me, saying there were no road closures for now. The only issue was waiting a bit for the shuttle, as it doesn't pick up just one person at a time.
Read More >
Lambert Southey
Brisbane
2 /10 Poor
Reviewed: Friday, February 27, 2026
Read More >

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Where is the Car hire Store Location?

Off Airport 330 Nudgee Road

What is the Telephone Number?

1800 620 408 / +61 7 3565 1800/ +61 7 3565 1800

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car hire Store?

18 - 100 years old

Young Driver Fee applies at 18 - 20 years old with charge of AUD 9 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation
The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.
For local renters, you need to bring:

Full Driving License issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports
5.6 km from Brisbane Airport
Railway Stations
4 km from International Terminal Railway Station
7 km from Central Station
Hotels
0.1 km from resort style home close to airport & CBD
0.8 km from Ibis Budget Brisbane Airport
1 km from Novotel Brisbane Airport
Other Landmarks
8.6 km from Sky Needle

ACE Rental Cars, Brisbane - Airport Car hire

ACE Rental Cars - Brisbane - Airport Information, Car hire Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Deposit policy

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Cross Islands

Free of Charge:

Conditional:

Must-not:

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More Car hire Brands at Brisbane Airport

Where is the Car hire Store Location?

What is the Telephone Number?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver Age Requirements for this Car hire Store?

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Railway Stations

Hotels

Other Landmarks