PHUKET AIRPORT CAR RENTAL REVIEWS

There is many ants are in the car. Seems like the car is not clean properly.

On return, staff was not sure about the damages the car already carried, and asked me if it was new. I had to load up photos takens during pick up to show the damage was already there. this would be a dispute had i not taken pictures as proof. Rear wind screen is covered with a film that made viewing unclear.

Staff was very kind I recommended ASSP

Normal

I had to pay 300 THB upfront on early return fee

So fAr So GOOd,

this a good experience

First, I reserved three days through the app paying 500 yuan. Upon arrival at the store, I upgraded to full insurance which cost almost 100 yuan per day, totaling 300 yuan. Additionally, since the person paying and the driver were not the same, there was an extra handling fee of 120 yuan. The overall cost was 920 yuan for 3 days, averaging 307 yuan per day. Then I asked customer service and they said the upgrade could not waive the basic insurance. Yes, I am that fool. I won't rent from here again; it's too expensive. It's much cheaper to rent directly from the corresponding rental company.

Very easy and hassle free process of getting the car from the team. Minimal documentation work as well and quick handover of the car at the Phuket airport. Everything good about the car as well. They gave me a Toyota Vios as promised. Also the return of the car was easy. Very good car rental for your next trip!!

Very good and easy app to use.

Hassle free rental, smooth. Car in decent condition.

Na

Excellent

The car back windscreen and 2 front 2 windows were blur and quite a driving hazard. Good to do something about it.

The service staff were excellent.

The car provided was different from the one booked, with scratches on the body and damaged wheel covers. They said there were no other cars available when I asked for a replacement. The engine was powerless on uphill turns. It was a bad car rental experience.

Difficult to found the counter, fortunately the information desk help to call the staff because my Thai SIM card not working , the man hand me the car was very helpful.

I satisfied your platform because of the customer service, they are quick response and efficiency.

This car rental company has the most rules I've encountered in the past 6 years of traveling. In contrast, AVIS in Thailand always provides me with great convenience. This time, due to an issue with my VISA card, they charged me an extra 300 RMB, and attempts to resolve it through direct communication and with the help of the customer service were unsuccessful. At the same price, I will avoid this rental brand in the future.

I got a larger car then booked, and had a lot of space. the car itself was well used and had lots of damage and since I picked it up late night I couldn't see all of it in the dark, so I was a bit nervous what would happen at drop off, but staff was easy and swift and no issues.

The insurance deductible is a scam! The car had no reverse radar and I hit a roadside lamp, causing some damage. The deductible was exactly 8560 Baht! An insurance trap!!!

Acceptable

Good

The girl at the front desk was very cold and impatient throughout.