NAHA CAR RENTAL REVIEWS

Perfect

The car is in a very good condition, GPS is very easy to use. The staff who took care of us when we picked up the cat at the airport is very very lovely. We really appreciate her assistance, she is very detailed oriented, we learned everything we need to know! Thanks!

Excellent

Excellent

Good service and easy to find shuttle bus to take to Times. All was smooth.

Easy booking process.

Great rental agency. Staff was friendly and helpful.

Easy app to use.

Natvigation system is out-dated for at least 4,5 years. Many location can not search by phone numbers

The pick up time can be short.

The car was nice. We just spent around 20 minutes to get the car and less than 10 minutes to return the car. The staff was very nice and helpful. The indication of the location about gas station to refill petrol before return the car was very clear and close to YOU I RENT.

Price competitive and easy to manage.

GPS in the car should be updated.

There was chinese speaking staff, but my email communication with them had to be in Japanese, so you may have to rely on Google translate. Had a small scratch on the car just before I returned the vehicle and You I Rent decided to not honour their insurance (I'm supposed to have insurance coverage with them). They made me pay 50,000 yen for repair, and another 20,000 for non-operation charge. In the end, the repair cost was only 42,500 based on the receipt they sent me. This is robbery!

Since the car renter YOU I Rent A Car decided not to honour their insurance, I had to approach Easyrentcars.com for insurance claim. Thankfully I got the full coverage from Easyrentscar.com. The customer service officers were very helpful and they helped me to recover the cost without me going through too much trouble. I strongly recommend Easyrentscar to everyone, and this company is definitely a company which we all can trust. This will be my default option for all my subsequent!

Very good and convenient. I extend the rental for one day. Times made it very simple and convenient.

Great service at the counter.

Easy to book a car

Clear instruction, communication via Watsapp in English; Chinese. Appreciate special arrangement to pick up car @ airport on arrival due to arrival delay till 8pm.

Easy booking and clear terms

Good service

Easy booking

I rent a car for touring around Okinawa. I picked Honda Fit but the staff did not tell us that they would give me Mazda demio and only hurriedly led us to get the car. The staff who serve us could not speak or understand much English that we had to guess for using the car and study the documents ourselves.

The price drop protection is fantastic.

La réception de la voiture a été un peu bâclée notamment au niveau de l’explication du GPS . Mais c’est le problème au Japon, presque personne ne parle anglais.

Parfait

There is a shuttle service at the airport. The car pickup process is clear and orderly. The staff are very friendly. I ended up with a Toyota Fielder, which was new and easy to drive.

Good service, it would be more convenient with a GPS mount.

The service was very considerate and attentive.

They are so nice and easy to communicate that I never thought about.I appreciate the counter staff used WhatsApp to contact me in Chinese before the trip.