LISBON CAR RENTAL REVIEWS

Personnel désagréable, on nous a obligé à souscrire une assurance à 145€ alors que nous en avions déjà une.

Tres bien Tres bonne compagnie

Facile Pas cher

Was late for the pick up. From you're website it says I would pick up the car and drop it from the airport, but instead they come pick us up and drop us off at the airport, which wasn't specified in the rental information.

Very busy took long time to get the car

In contract the car had 30% gasolin but it was much less

Our flight was late I try to contact via e mail, phone, Facebook, what's app with no answer. Phone number also incorrect on the booking. Customer service closes at 5 pm but no good when that's the only number to call. 2nd time I used. 1st in Porto airport which is one of my worst experiences ever. But Lisbon was by miles superior. Car did have lots of scratches etc... But all in the paperwork so OK.

The whole experience was excellent!

Quite helpfull

5 minute queue which was fine. easy car pick up on first floor. drop off well signed. car inspected and confirmation email no added fees. i have used GOLDCAR many times and this was the slickest experience. thanks easyrent and goldcar.

excellent broker will use again

Все хорошо, но было бы неплохо получить детализацию road tolls, оплаченных транспондером

Absolutely horrible experience. Nobody picked us up from the airport for remote location of the car rental agency. No phones were answered. Agency asked for 2,000 euro deposit to use the car. Ended up using other reputable agency with no problems

The service is very slow and the staff is not friendly, a little bit arrogant, to be honest.

terrible service,forced to take insurance at desk

personnel accueillant, et efficace

Waited over two hours for the car. The car was in poor condition with an engine noise and under-inflated tires. Almost the entire car had scratches and dents. They tried to charge me a fine for a missing air pump during the return. They refuse to address any issues until you're almost out of time for your flight.

Oui bien sûr je m’attendais pas à voir une voiture neuve avec tout les options possible pour la tranquillité conduite et de la route merci

Ils peuvent juste bien organiser l’accueil de l’entten sur place, pas assez de place pour s’asseoir

The car was great, but the company did not list a working phone number to reach them for pickup. After a lot of asking at the airport, I was lucky enough to find someone from another company who had it written down because, apparently, this is a very common complaint.

Very simple to book!

Nous avions pris d emblée une assurance sur le site et lors du retrait du véhicule, l'hôtesse insistait lourdement pour que nous prenions une assurance locale en insistant sur le fait que nous aurions à payer la franchise en cas de sinistre alors que notre contrat précisait que nous serions remboursés de cette franchise...

Surprice nous a fait attendre 1 heure à l'aéroport Personne ne répond au téléphone Ils nous a été fait du chantage pour repayer une deuxième assurance car le plafond e la CB ne couvrait pas le montant de la garantie de 1500€. Au final au lieu de 30€ nous avons payé 120€ montant que nous aurions payé avec une autre société sans avoir tous ces désagréments. Plus jamais

They were super good and kind.

It was super easy to book and got a pretty nice deal with full coverage. They didn't provided any information on the pick-up process with Ok Rent a Car so I spent sometime looking for the place and had to call them directly to get explanations. If you don't have you'll be in trouble.

Moving to Portugal and needed a rental car until mine arrived. duper great value!!