The pick up was super quick and we got upgraded at pick up, the car was great, completely new and worked as expected
About QEEQ:10.0/10
Overall the booking experience was quick
Just one thing, we got the insurance through QEEQ but the car rental company didnt see it as a valid insurance so we had to pay a 2300€ deposit.. it was fine because in case something happened we were covered and we could file a claim but it seemed overly cumbersome
It's been a long time since I returned the car, and I still haven't received an explanation from customer service about the 66 euros charge! Additionally, the large deposit has yet to be refunded, seriously impacting my subsequent expenditures. Poor service.
Most unpleasant experience with the staff. The driver of the shuttle misdirected us to the wrong place to return the car, then when we asked him to drop us in T2 instead of T1 (a couple of minutes away), he just said "rules are the rules". We inquired to what the rules are and he said "my rules" and threatened to drop us in the middle of the motorway.
the car had a technical problem of missing oil!!!!
that couldn't happened if they checked the car properly before giving it to the customer
As a fact, the car stopped the engine in the middle of the highway and I wasted my time to bring the car to their station for changing the car
I am unhappy that the original reserved car model was not available. Even after showing the car rental insurance, the staff kept suggesting additional insurance like roadside assistance, causing the rental process to take a long time, around 30 to 40 minutes.
Don't buy full insurance, it's a scam. Even if you purchase it, the local rental company won't recognize it and you'll need a deposit of over 4,000 euros. Who has such a high credit limit? Coincidentally, my credit limit is quite high, but I couldn't use that card. Essentially, they force you to buy full insurance from the local office. In the end, I had to buy it again, which was a huge rip-off.
Facturation de 60 euros pour le nettoyage intérieur de la voiture car il y avait un peu de sable, aucune information préalable comme quoi il fallait rendre la voiture propre.
Facturation totalement abusive
The car was clean but the fuel tank wasn't full. The car company argued that it was same to same when the booking document clearly mentioned that it is full to full. The staff at drop-off was quite helpful
About QEEQ:10.0/10
The car company didn't follow the full to full fuel policy of Qeeq
I was really displeased with the service staff. They pushed additional insurance by creating fear about the process of using my own insurance. I prepaid for out of service hours but was still charged €33.5 collecting the card.
The overall service was excellent, with no unnecessary steps or upselling. The car pickup was fast, the service was great, and the staff was very humorous!
Car hire locations (incl. in-airport & off-airport)
Car hire reviews by car hire supplier
Car hire at/near landmarks of Lisbon
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
Yuval.S
-
-
-
-
View more >A.Pimentel
-
-
-
-
View more >Baron Gresham
-
-
-
-
View more >-
-
-
-
View more >b.toledano
-
-
-
-
View more >Matt
-
-
-
-
View more >Keith Wynne
-
-
-
-
View more >-
-
-
-
View more >Cherry Zephaniah
-
-
-
-
View more >Nuno Baptista
-
-
-
-
View more >Milo Galbraith
-
-
-
-
View more >Nelson Silva
-
-
-
-
View more >Flora Bess
-
-
-
-
View more >S.Campos Soares
-
-
-
-
View more >Carl Hobbes
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >JIEYING WU
-
-
-
-
View more >C.Mccandless
-
-
-
-
View more >Wordsworth Alcott
-
-
-
-
View more >Car hire Brands Ranked In Lisbon
Know More about Lisbon Car hire
Pay for Car Rentals with Crypto