The car had body damage but was safe to drive. It was clean and in good shape otherwise. The wait time was reasonable as there were a few people ahead of me. The drop was quick and efficient. Shuttle to the airport was quick. The office location was in a new spot but I found it easily following they're directions.
About QEEQ:8.0/10
The booking platform was quick and easy. Never had a price drop so not sure if the price protector would have worked or not.
I have no negative comments because whole process was quick and efficient.
Everything was perfect excepts the fact that we’d had to wait for the company’s representative for another 30 minutes at the airport before we had picked up.
We were upgraded without request to a Renault Capture which was quite roomy, and powerful, but also economical. It handled very well. However, the GPS was not completely up to date, so we wound up several times in dead ends. Overall, we were very pleased with the car especially for the price. The staff also were very efficient, and did not try to press insurance packages on us. We would definitely rent from OK Cars again.
Overall is great, car is aware some , but the drop off location is quite strange, not clear ( they not sure whether in P3 or in the muticarpark as they are temporarily start to change the rental location. I spend more than 60 mins to figure out how to return the car in the right place, all the stuffs are busy,
About QEEQ:10.0/10
quite nice platform, I love it , good customers service.
The people at the pick up desk are rude and we wasted a lot of time at the office.
Information as to where to wait for pickup was not clear and when I tried calling the number provided, there was no answer. It took a while before figuring out where to wait for pick up.
About QEEQ:7.0/10
This was great. Will surely use it again but not with Surprice Rent a Car.
They gave me a slightly better car than what I booked, the service was good and quite smooth
About QEEQ:10.0/10
It was my first time and I really enjoyed this platform. Moreover I used price drop protector and wow it was amazing, they rebooked automatically my car for cheaper. Overall I am really satisfied with this and since I booked 2 more times with you guys!
Nothing particular to mention. it was quite quick and efficient, would definitely recommend this company for Lisbon Airport. Only negative point is to find the shuttle at the airport, but nothing else to mention
About QEEQ:10.0/10
Like the previous rental, it was quick and efficient to rent with your company!
“Great car, great service. I got a good deal on this rental.”
About Europcar:9.7/10
The car was in very good condition. The pick up process was smooth. I was welcomed by a very friendly employee. I was offered an upgrade to a Jeep Wrangler at a very good price, which I accepted. Overall I am very satisfied with the rental.
About QEEQ:10.0/10
As usually, the booking process was easy and fast. The offered price was good. I am happy to book with easyrentcars.com
“Good company, but lack of information on pick up location”
About OK Mobility:9.3/10
The main problem was to find the rental company. It is located not in the Lisbon airport. There are nobody in the airport that meet and greet you to the car. There are no any sings at the airport. I must to call to customer support and they inform me that there is shuttle bus. Just occasionally I find the place where it stops and wait for 30 min. Other services were at high level. Car was new, clean, has 5000 km.
I read a lot of bad revieuws about ok car rental but I have been quiet satisfied. We had a bigger car than originally booked. We purchased a full insurance on arrival for 55 euros. The bad point is to find them .....they are 3 km away from LIS airport ....we called them and picked us up at the terminal building
Car hire locations (incl. in-airport & off-airport)
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