ISTANBUL CAR RENTAL REVIEWS

This car rental company is terrible, and so is the rental platform. They said the car was fine when I returned it, but they never refunded my deposit even after two months. Several thousand yuan are still not refunded.

It was alright.

I must give a super high rating, full marks for their service.

Professional service

The car rental company is great, the staff is friendly. The pickup location is not at the contact point but it's not far. Returning the car was very smooth and convenient.

Easy process

There were some unclear additional charges. I paid cash at a bridge, but the HGS also charged 410 lira, which seems hard to get back.

The service process was quite smooth, and the staff were very friendly.

The car was in great condition, and the inspection was thorough.

There was no line, and the staff provided clear and simple explanations.

The service was excellent, delivery and pickup at our doorstep. They even provided a car with CarPlay for us.

Pretty good

Great, but the car key was a bit old.

The car was in good condition, with over 8000 kilometers on it when we picked it up. We had just enough space for three large suitcases with three people. If we had four people, there wouldn't have been room for the luggage.

thanks

thanks

Very satisfied.

Satisfactory.

Very good

Satisfied

The service was fine, and both picking up and returning the car went smoothly. The only reason I didn't give a full star rating is that the car provided was different from the one we reserved. We chose this car because it indicated that a Peugeot 208 could fit three 24-inch suitcases. Although I had doubts, I mentioned specifically that we needed a car that could hold three 24-inch suitcases. The store replied that this car can only seat two people and hold three 24-inch suitcases. So I was somewhat prepared, but they ended up giving us a Hyundai hatchback instead of the Peugeot 208, which was disappointing. If it weren't for the luggage capacity claim, I might not have chosen this package.