SAN FRANCISCO CAR RENTAL REVIEWS

I missed the cancellation window by a few minutes on the QEEQ order, so I couldn't get a refund. I ended up renting directly from the car rental company, and it went smoothly.

Got my car upgraded however i was not aware of tax and some other charge that was made to my card after return and i ended up paying more than i planed to. definitely will never upgrade again with thrifty.

Overall satisfactory

I ordered a Jeep Cherokee or similar SUV and explained I was going up the mountains to ski but I was only offered a choice of 3 x Chevy Equinix's that were just Front Wheel Drive. The counter staff tried to sell me extra insurances, a tank of fuel and an upgrade to a 4 x 4 which I declined. I kind of had he last laugh though as I then needed to do 750 mile detour to get back to SFO because I wasn't given a 4 wheel drive and fotunately the hire was with unlimited mileage

All good ... But certainly would prefer an option that guarantees me a 4x4 even if that is a little more than a 2 wheel drive SUV especially for when I go skiing

Very good

事務所がどこにあるのか、本当に分かり難かった。車の汚さには恐れ入った。日産アルティマだったが、予約していた車種と同等とも思えない。

Very good

Convenient

Very convenient.

They couldn't sell me an upgrade, so they gave me a lower-grade car. I booked a car with space for two 24-inch suitcases, but the Mini Cooper they provided had no trunk space. I had to pile the luggage on the back seat, increasing the risk of theft.

Fraudulent charges, no signed contract but charged without permission! For nearly three months, no contract has been provided! They keep delaying and not solving the issue! Strongly recommend against choosing them!

Very satisfied

Satisfied

I booked a Corolla but received a Ford SUV without any extra charges. At the time of pickup, I mentioned an additional service, and they didn’t push for any upsells.

I've always used Alamo; they are reliable.

Overall dissatisfaction, the order was already paid for but additional taxes were charged on site. More importantly, a mandatory towing insurance of over 1000 RMB was added, with various other fees totaling an extra 283 USD.

Terrible service and I will never use Avis again. They overcharged me for fuel, included unexplained charges and incorrectly informed me on charges for a GPS. I plan to complain to their head office on the numerous inconsistencies in charges. It was my first time using the company, and if their intention was to never get me to do business through them again, then they succeeded.

Satisfied

Best rental. Excellent service. Great pick up - very fast. Drop off was even better - guy who handled the drop off was amazingly efficient - fastest ever drop off.

Great price and service

Renting a car was convenient, the vehicle quality was excellent, and the customer service was very good and efficient! Highly recommended!