Il a fallu attendre 3 heures avant d’avoir le véhicule que nous avions réservé. L’assurance que nous avions pris au départ n’était pas reconnue par AddCar et il a donc fallu débourser 400$ pour en racheter une sans quoi on ne pouvait pas avoir l’auto que nous avions réservée; horrible expérience !
The only thing I missed was the info abt the sunshine card which I paid for. The info was that you could go through all tollgates in without stopping.
The message behind the mirror that I should activate I missed for the first days which resulted in add. penalties.
“I do not recommend AddCar Rental and will not rent again at this company.”
About ADDCAR RENTAL:9.0/10
It was TOYOTA COROLLA.
AXA Additional Driving Insurance was not accepted.
Insurance on my own car was not accepted although it was accepted at FOX rental company in my previous trip to Las Vegas.
Counter staff enforced me to buy their insurance.
About QEEQ:10.0/10
Rental price drop more then 2 times during last 24 hours. I don't know how protector work its magic.
FOX Rent A Car made me wait one-hour and fifteen minutes because my vehicle was not available. They made me wait in the lobby and only when I approached them they made me wait longer until they completed the booking they were handling or I would have waited even longer. They were rude and not organized, a terrible experience.
About QEEQ:8.0/10
There were hidden charges that was not included in your price which I am not happy or pleased about. At least rentalcars.com adds fees and taxes to their quotes, so QEEQ is misleading and I now have to question future rentals going forward.
El personal de mostrador añadió cargos y opciones sin autorización provocando pagos excesivos y tener que llamar a atencion del cliente para la devolución de los mismos.
Headache having yo call from the uk and to chase up until the last day. Pushed into toll charges but final wasvtaken of. The fuel recharge is extortion 6 times the cost of the pump.
Everything was ok until the insurance issue that they forced on me regardless of having perfect insurance myself and willing to sign any waiver to accommodate them.
At the end I paid large sum in order to be able to drive their car.
About QEEQ:10.0/10
I called your agent and he was super nice and did his best to convince the receptionist but unsuccessfully at the end he asked me to pay them what they are asking and get the car then send it to QEEQ for refund which I followed.
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Lee Doyle
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