ORLANDO CAR RENTAL REVIEWS

Due to language differences, guests were made to sign a daily toll pass. The rental platform did nothing to manage this. It was very disappointing to encounter this situation despite being promised no additional charges. I'll book directly with an official rental agency next time.

The pick up was slow, 25 minutes, despite there only being 3 people ahead of me in the queue, but at least it was in the terminal.

Booking worked well and the price drop guarantee worked with a reduction on the original price.

Car was as described, excellent for our requirements. No complaints

Excellent online service .

O carro não foi higienizado, estava sujo, inclusive com vários itens do cliente anterior, havia uma gosma no volante e vários papéis da reserva anterior, além de um enxaguante bucal, o que prova que o carro realmente não foi higienizado. Não é o tipo de experiência que desejamos. Fotografei tudo, mas não vou incluir as fotos para não expor as informações do cliente John K. A experiência com a Dólar não foi boa.

Car was great. Huge and plenty of space for family and all our luggage which included 4 large suitcases. No problems. Enterprise also offered me alternatives and were very helpful.

Very easy to book. I like the options you can pick and secure peace of mind. Have used several times since. Would recommend

Excelent services

Did not get the Chevrolet traverse, but a Ford Explorer which was an excellent vehicle. Only draw back was the long line when I picked up the car. After a 16 hour flight would have preferred a short waiting period. Overall the customer service staff very helpful

Do not choose this company. 1. Not located inside the airport. 2. Due to flight delays, I asked the car rental company to hold the car. This location did not allow cancellations, did not provide refunds, and did not hold the car. Absolutely avoid this company.

Very friendly staff, was offered an upgrade for $10 a day but was charged $30 a day. I wrote and complained to AVIS and they refunded me the difference immediately

excellent customer service

I booked a Jeep Compass from Dollar at Orlando Airport, but upon arrival, I was informed that the Jeep Compass was unavailable. They offered similar cars, but none had enough trunk space for our three pieces of luggage. We had no choice but to pay an extra $215 to upgrade to a higher class vehicle. The service attitude at Dollar was terrible, as if I owed them money. The next day, I received a notification from my credit card company showing a charge of $477, and I have no idea what it was for. Now that I'm back home, I contacted Zuzuche customer service. They were very polite and promised to follow up via email. However, it's been five days with no response, so I can only wait.

Lincoln Navigator was not available. I was offered GMC Denali which stink with cigarettes, so I had to refuse it. After that I was offered even smaller GMC Yucon, which is pretty much Chevy Tahoe. I was after 16h flights with my tired family standing in 33C heat, so I didn't want to go back to the desk and argue... Overall not happy, as I could get Chevy Tahoe for the 60-70% price of what I had to pay and ended up with a smaller and simpler car that was showing OIL CHANGE every time when started.

All went well from the point of booking via QEEQ Mobile App.

Unsatisfied with the staff saying one thing, while the rental platform indicates another, causing unnecessary losses.

The car rental company added extra charges up to $200 without the customer's consent.

Extremely satisfied

Very slow at collection desk. Need more operators.

Excellent price and service.

I reserved a rav 4 type SUV, but they gave me a hatchback car and insisted it was the same type. I specifically booked an SUV because I had a lot of luggage. Very poor service at the store. The store is located in a shabby parking lot and feels like a private one.

Very Professional. May the Lord Jesus Christ bless them all.

Easy booking. May the Lord Jesus Christ bless you all.

Excellent car and service onsite. Pick up and drop off for terminal C was not part of the ‘normal schedule’ though which made things slower than I have experienced elsewhere. Sort this and it was great.

Love QEEQ

Ils chargent des assurances sans qu’on s’en rendent compte :(