El primer vehículo nos dejó varados en Carolina del Norte por batería dañada, perdimos un día de nuestras vacaciones por tener que ir a virginia a cambiar el vehículo.en virginia nos cambiaron el vehículo y este también tenía problemas en los frenos. Tuvimos que ir a Syracusa para recibir el vehículo. Más tiempo perdido de mis vacaciones.
The rental deposit is charged as a regular payment instead of a pre-authorization, and I ended up unable to get the deposit back. Additionally, I was charged for tolls twice!
Muy servicio al cliente y muy complicada la devuelta del carro, estuvimos esperando más de 1 hora para entregar el carro, perdimos el vuelo de vuelta por atraso.
We didn’t actually have the Nissan Pathfinder in the end we had a Honda Pilot!! Absolutely lovely car easy to drive very comfortable. Hadn’t been very well looked after. Quite a few marks inside car on centre consol and drivers side wheel arch cover had dropped and would rub on tyre as we turned but other than that a lovely car. So much so we are potentially looking at buying one when we got home
About QEEQ:10.0/10
Nice easy website to use. All booked and paid for and done within 10 mins.
It was actually Fox Rent A Car, which evidentally is the local affiliate of Europcar. Required a foreign license - US license plus overseas tickets in and out was not enough. Staff said spouse could drive but paperwork at the end said otherwise.
About QEEQ:10.0/10
Everything was easy. Very good price. Clear on insurance, which is necessary for those coming from outside the US.
“Car dirty Rotten piece of fruit under one of the seats and Sticky back door handles on driver side”
About Hertz:7.0/10
Counter assistance was poor and sold me additional insurance level that I had covered in booking on pre text of tolls Tried to contact to cancel following day but no service at Marriott in International drive and no desk ar 2nd location in International drive. This should be updated not there since covid apparently
There is a somewhat unreasonable clause. You can pick up the car before the scheduled time, but you must note that the return time will be accordingly earlier (no notification, direct fee deduction). If you pick up the car after the scheduled time, the return time will not be extended, and it remains as per the original booking.
There is an unreasonable clause. You can pick up the car before the scheduled time, but be sure to return it earlier as well (they won't notify you, just deduct the money). If you pick up the car after the scheduled time, the return time won't be adjusted; it remains as per the original booking.
El coche estuvo excelente el personal excelente la única recomendación es que había poco personal en el counter y la espera para poder ser atendido debe ser menor
About QEEQ:10.0/10
Todo excelente lo único que tenia una reserva anterior por un suv con un precio menor y cometí el error de la hora de recogida le escribí a soporte y la recomendación fue cancelar y hacer una nueva reserva y entonces ahí perdí el precio anterior y un vehículo más comodo
Not only did you not supply the car paid for we had to wait over 3hrs in line after a 9hr flight to the extent we had to hire a taxi to transport our children to our villa.
We were then given 2 cars, luckily we had another person available to drive
Usual attempt by man on counter when collected car to make us purchase even more insurance and he got stroppy when we refused it as we understood that we were already fully covered.
About QEEQ:10.0/10
Price was high but hoping it will be a better price next time we book.
“Needs improvement in certain areas eg driver information and better quality SatNav”
About AVIS:6.0/10
Original car supplied in very poor external condition. Replacement car ok but we weren’t told that you manually have to finish closing the back windows to secure the car when the roof returned to the closed position.
Expensive SatNav supplied was a Samsung tablet. Screen kept freezing and for the most part we relied on our iPhones for guidance. Poor fixing to air vent on dashboard. Waste of money.
Lack of driver information about the car. e.g no info on the rear quarter windows that have to be manually closed.
I also assisted one lady, as I picked my car, who couldn’t find out how to open the fuel cap on her Toyota. Nobody about to ask.
Very long wait at desk counter staff very slow & surly only interested in hard sell of extras Declined everything only to find they still charged me nearly $200 for ins I didn’t want Never use Budget ahain
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E.Solnes
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