DENVER CAR RENTAL REVIEWS

Like: They were short staffed, but were pleasant.
Dislike: The long line wait!!!! Also, a piece inside the car kept falling down and hit my knee on it a few times.

Like: Picking up and dropping off the car was quick and easy. The car was in decent shape and had low miles.
Dislike: Evidently the on line rental service I used was a European company. The rental agent told us we needed an international license at first. Then told us he would let it slide. Really? What difference did it make who set the rental up? And when I am getting the car you are going to try to charge more?

Like: The rental agents were all friendly, helpful, and the price for our rental was excellent.
Dislike: The car was just ok. I had never driven a Nissan Sentra and was disappointed with the performance. I picked the car, so that is on me. The interior of the car was not very clean.

Like: Booking the vehicle was super easy! Because we got such an amazing deal on it I was a bit skeptical when it was time to pick it up but it was just what I had reserved! I will use this again for sure!

Like: Our car was an upgrade and a very pleasant one at that!

Like: Easy check in , good advices
Dislike: No uniforms of the staff, bad reception at the Jackson, Wyoming, office with no offer of personal help. But the driver of the shuttle in Jackson Hole was very friendly and lead us to the office in Jackson.

Dislike: Van st airport said EZ...I asked if it was the same as Easy Rental... he said yes...waited at wrong office for 25 mins

Like: Great Value for less
Dislike: None

Like: best rental adventure ever...the ability to pick any vehicle in your category is a great bonus...vehicle was almost new, got great fuel economy, and was fun to drive
Dislike: don't know anything that could have made this a better rental

Like: When I finally got a clean car, it was a good value.
Dislike: There was a long line, the staff weren’t friendly and the first car I was givien was dirty inside and out. The seats were stained, there were several dents and scratches.

Like: Fast and efficient getting on the road!!
Dislike: Having to arrive back with the car by 10 am to avoid another day of charges even though our flight didn’t leave til 3pm so no leaning to way fee til noon made for a very long day at the airport!!!

Like: Car renting experience went smoothly although it was a bit confusing as to whether or not I was getting what I was asking for. Prices and offerings were really good so I stuck with it.
Dislike: After my car was confirmed and the credit card info was taken, the transaction ended a bit weird in that I was asked in subsequent email to provided info about my request and a screen shot of the credit card transaction which I did not. I was then told that the transaction would be confirmed in a few days. I thought I was being scammed and was concerned that my credit card info would be compromised. A couple of days later, I did get the confirmation and, I confess, I did contact Alamo to be sure that I had a car reserved because I didn't want to begin my trip with no vehicle or trying to negotiate a rental last minute. Luckily, I had a week for this to work out and for me to feel comfortable. Once that happened, all was good.

Like: Short line for checkout, car upgrade, good location- easy and fast return, quick shuttle back to airport. Best car rental experience to date!

Like: Shuttle picked me up right outside baggage claim, pickup took about 15 minutes after shuttle arrived at the Alamo lot. Car was clean, 12,000 miles on odometer.
Dislike: I paid extra for the vehicle to be a Jeep Grand Cherokee. They only had Jeep Wrangler’s left, but instead of giving me a Wrangler, the salesman insisted I pay even more for it. I ended up with a Santa Fe. Not even close! No floor mats even after asking. They also charge $4/gal for gas.

Like: Nice SUV at a great price
Dislike: Quick pick up and service

Like: Super friendly check-out. Quick! Car better than expected. everything went smoothly. Rolled into to drop off and Aeseret had me up and on my way in minutes. Shuttle was waiting to go back to the airport. Thanks so much!

Like: Everything
Dislike: Nothing

Like: welcoming and let you choose your car. easy to find

Like: Price!
Dislike: Waiting on line for rental at 2am

Like: New things for me and my family 1st time visiting