ZAGREB CAR RENTAL REVIEWS

The rental company has a counter in the airport arrivals hall, and AVANTCAR's service was okay.

It's better to inform users about the process from the airport to the pickup point in advance!

Like: Friendly staff and grad deal!
Dislike: It took quite long time to finalize the documents to pick up the car

Although the document inspection was thorough, the overall service was quite good, all the staff were young guys. The biggest dissatisfaction was the car being too dirty inside. Additionally, during the car pick-up inspection, there was an existing damage that wasn't listed on my form, which made me worry during return, but fortunately they had it registered in their system.

Very good, the car pick-up was quick, the car was quite new, and the staff were very patient.

This rental company is very professional and patient. Even though our flight was delayed, they drove to the airport to personally pick us up and take us to get the car!

I booked a BMW 1 Series, but ended up with a Mazda.

Very prompt.

They gave us a German Volkswagen van at Zagreb airport, which we are familiar with. Picking up the car was easy, and returning it at Dubrovnik airport was also convenient.

Very dissatisfied. Additional charges were made when changing cars without clear explanation of the purpose. Called the car rental company, but the staff couldn't clarify. Eventually had to pay without knowing who to turn to for a solution.

Fuel tank not full.