NICE CAR RENTAL REVIEWS

Service du personnel ne nous a pas prévenus de dommages sur la voiture. il ne nous a pas expliqué comment conduire la voiture (c'était une voiture hybride). La voiture n'était pas au bon endroit qu'on nous avait dit et il n'y avait personne à qui demander. Nous avons perdu trop de temps et nous avons été stressés. Je pense que quelqu'un aurait dû nous accompagner pour voir si tout allait bien pour la voiture.

Plus de 2h30 pour recuperer la voiture de location. Totalement inadmissible

Déçu par la voiture réceptionné Attente terrible a la réception du véhicule environ 2 heures. Restitution très facile et rapide Personnel très agréable et professionnel.

Instructions were unclear; returning the car was a huge hassle. We circled the airport several times.

everything is very professional, the staff is pleasant and cheerful. the car was new and we were even given a choice of color! the return of the car was very fast, and despite all my fears and warnings, we were very pleased.

booking a car was quick and easy on the site. Also, the offer was the cheapest of all provided on the Internet.

I was surprised to see that I had priority booking. This got me instant handover if the car while others in the queue had to wait over an hour.

Thank you for a smooth booking and for priority check in

Excellent

Good

Pick-up and drop-off were fast and car was new. What we didn't like was that Goldcar charged our card 30 EUR after the rental and never told us why exactly (no email, no receipt, nothing at all). Very unclear and kinda dodgy practice.

Ожидание в очереди на получение забронированной машины сосиавмла почти два часа, без десяти минут. Машина была предоплачены полностью с полной страховкой, которая возможно на сайте. Если верить условиям опмсанным, доплатить я должна была на месте только за детское кресло, 30€, и депозит 300€. На месте оказалось,что доплата моя 170€, а депозит 70. По возврату вообще не понятно, депозит не вернули еще, и похоже пытаются снять доп сумму 62€. Крайне не довольна.

Невероятная очередь к стойке...Ждали более 2-х часов... Были с маленьким ребенком, и таких , как мы в очереди было много...

L’attente pour récupérer le véhicule était interminable presque 2 heures!!!

I would never hire a car from Budget cars at Nice Airport ever again it took them nearly 3 hours to process 8 customers they had 5 staff on then 2 left at that point there was 20 customers in the queue. When we final got and found the car. The car park exit ticket would not lets us out of the car park & we had to go back to the rental desk for another ticket. The 2nd car park exit ticket didn't work so a security guard let us out. We got half way to Mougins and the fuel light came on we just manged to get there. The car was to come with a full tank. we returned with half a tank. Just to finish the Lady who serviced us was not pleasant and could do some customer training

Try to give me a smaller car than I booked and were only interested in selling me an upgrade. Took nearly an hour of arguing to get a car big enough. Terrible customer service

All good

Personne a l'accueil, très peu aimable, nous a donné une Ford focus mais arrivé à la voiture elle était déjà louée à quelqu'un d'autre, ne nous a pas dit que si nous mettions des permis supplémentaires, il y avait un supplément à payer

Rien à redire

After waiting in a queue for two hours, I got to the front of the queue and the Goldcar employee tried to sell me further insurance. After she had explained it three times, I said I wasn’t interested to which she said that I wasn’t listening to her and she therefore ‘wouldn’t talk to me’. Then bumped up deposit so it exceeded limit on my card and then asked me to join the end of the queue to think about whether I would pay for the insurance or not. Needless to say I refused to go to the back of the queue and was left with no choice but to pay the insurance so myself, husband and two young children weren’t stranded without a car. Will avoid Goldcar at all costs in future. Rude and aggressive employee runtimes whole experience.

No

No

Very efficient. There might be non-mandatory offers for insurance and vehicle upgrades, which you can politely decline.

Arrived earlier then booked pick up time , told me they didn’t have a car in My group (BS) ! Tried to up sell me Mercedes A class for extra 490 euro ! I went back at booked time to be given A damaged car, with filthy glass !! Never will I rent from euro car .

Goldcar sont des arnaqueurs, ils ne m'ont pas donne la voiture que j'avais reserve Citroen C4 Cactus, ils voulaient me donner une Citroen C1 !!! et apres avoir gueule j'ai eu une Seat et ils m'ont fait payer une assurance suplementaire de 229.95 Euro pourtant j'avais pris lors de ma reservation une assurance suplementaire quils n'ont pas voulu admettre.

Efficient, friendly & reliable service. Competent at speaking English & very clear & helpful advice.

Accessible & reasonably stream-lined.