Renting a car at Weeze airport (EasyRentCars - Hertz)

Germany

Reviewed: Tue, Feb 13, 2018

About Hertz: 8.0 /10

Like: The prices are rather competitive (typically lower than in some other broker agencies), the service is excellent, the staff are always available through the live chat service, the free cancellation is a very useful option, the price includes exactly what is specified, and we did not pay any additional costs at the desk of the rental agency.
Dislike: In the rental agreement, it was specified that “cross border is free of charge”. It happened that due to the miss-communication between the rental and broker agency this cross border was not free of charge. However, the EasyRentCars accepted to reimburse the cost, and it turned out to also be a positive experience. We are thankful to EasyRentCars.

Hertz

Dusseldorf - Weeze Airport(NRN)

Dusseldorf_del

Germany

Economy | Opel Corsa or similar

1 days rental

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M.Keim Lees

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21 day rental

Mini | Opel Adam or similar

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Frankfurt Airport(FRA)

Frankfurt

Germany

Reviewed: Tue, Jan 9, 2024

“too much money in addion to what I expected”

About Hertz: 10.0 /10

I told the staff that I had to go to Switzerland and paid Euro 35 for travelling accross the border. I understood that part and paid. I was told the car had most likely the required sticker for going across the border, which it did not have and I paid Euro 40 at the border. When I returned the car I was told I had to pay an addional 52 Euro border fees, which was all in all very disappointing as my currency is South African Rands which is x 20 in other words I had to pay R 1840 in addion which is a lot for me !

About QEEQ: 10.0 /10

I told the staff that I had to go to Switzerland and paid Euro 35 for travelling accross the border. I undertood that part and paid. was told the car had most likely the required sticker for going across the border, which it did not have and I paid Euro 40 at the border. When I returned the car I was told I had to pay an addional 52 Euro border fees, which was all in all very disappointingas my currency is South African Rands which is x 20 in other words I had to pay R 1840 in addion which is a lot for me !

R.ALAMOODI

Germany

11 day rental

Economy | Ford Fiesta 2 Doors or similar

Hertz

Bad Vilbel

Germany

Reviewed: Wed, Dec 1, 2021

About Hertz: 7.0 /10

Counter staff was helpful but I would suggest if they can print bills and receipts in English rather than in german for tourists. Also if they can provide courtesy car service for pickup and drop off would be amazing.

About QEEQ: 9.0 /10

Excellent customer service and clear information on car rental and insurance policies. Also good prices, hope this doesn’t change in the future when business picks up. Definitely recommending Qeeq for car rentals.