The window had a chip in the middle.
The windscreen wipers were dry and didn’t work well. It was very hard to drive in the rain which was pouring for 5 days!
There was no windscreen wipers nozzle at all.
The battery of the car for electric drive was empty
Je loue chez Europcar depuis 35 ans sans jamais avoir eu un problème.
Monsieur ANCRE me dit que je suis bloqué chez eux et qu'il ne peut pas me délivrer le véhicule. Je lui ai dit que ce n'était pas possible, il a cherché la raison mais ne dispose pas d'informations.
Au bout d'une dizaine de minute il s'est rendu compte qu'il y avait une erreur de saisie de numéro de permis, il s'est excusé et m'a surclassé. Je remercie Monsieur ANCRE pour son sens commercial et son abnégation. J'ai eu une belle frayeur... La voiture était parfaite et aucun problème à la restitution.
About QEEQ:10.0/10
Tout a été parfait, je découvre EasyRentCar avec bonheur. Le délai est un peu long pour la confirmation, ce qui peut être gênant pour l'organisation du déplacement.
Je vais faire de la pub et parrainer des proches tant que les prix resteront compétitifs.
Your website said cars were insured for use in Switzerland but failed to mentained wntertyres are mandated. We needed to upgrade the car to get the tyres at a cost of €210. Very unhappy and the Europcar girl was hopeless at dealing with the issue denying any association with the problem as the booking was not made directly. She then failed to give us the map for the return of the car. In Geneva finding the French side is very tricky and it took us over an hour of curcling the airport to find the place. In the end we picked up the map from the Swiss side and managed to return the car. Overall in an industry of continual gotchas this one was well up there.
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Charged €120 for 2, old and dirty, car seats. Snow chain rental more that cost to buy!
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