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+81 3-4578-4029
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2815717065
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2815717065
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Search for Hertz Car Hire in Carlsbad

Unexpected bad experience.

Reviewed: Sun, Mar 10, 2019
About Hertz: 5.7 /10
Positive 1. The customer service during pick-up was fast. 2. The customer service during drop-off was equally faster and smooth. Negative 1. I booked a Jeep Cherokee cause I will be driving from San Diego to San Francisco and would need a bigger car so my family will be comfortable. They changed this without notice to a much smaller Buick Encore without any explanation. 2. I ordered a toddler seat for my 5 yo kid and confirmation was sent for this. But at the time of pick-up and I ended up travelling to from Carlsbad to San Diego Airport ( a total of 1 hour ++ trip) and end up wasting half-a-day of our planned trip. 3. and because we have to adjust our trip, we have to extend our rental. 4. I have used Hertz before and they would normally explain the gas and time of return, I totally forgot about these things because of the rush and I ended assuming that I need to fill-it-up in full. I also found out that I was being charged to pay for overtime time charged and I needed to call the customer service to cancel the charges.
Jeep Cherokee image
Hertz
McClellan Palomar Airport(CLD)
Carlsbad
United States
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Hertz in United States

Amanda Veblen

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Hertz
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sun, Jul 7, 2024
About Hertz: 10.0 /10
All the staff at each stage were very friendly and efficient, and the instructions given were very clear.
About QEEQ: 10.0 /10

Toby Ellen

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Hertz
Lihue Airport(LIH)
Hawaii - Kauai Island
United States
Reviewed: Thu, Feb 29, 2024
About Hertz: 10.0 /10
Quite satisfied
About QEEQ: 8.0 /10

Leo MacPherson

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Hertz
San Francisco
United States
Reviewed: Thu, Jul 25, 2019
About Hertz: 10.0 /10
Not bad, the rental process was very simple. My windshield was broken by road debris during the trip, but the return process was smooth; the insurance covered it and everything was fine. Good job.

J.Calvillo Rello

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Standard | Volkswagen Jetta or similar
Hertz
George Bush Intercontinental Airport(IAH)
Houston
United States
Reviewed: Tue, Apr 27, 2021
“muy buena una vez que tuvimos el auto”
About Hertz: 8.0 /10
el tiempo que tuvimos que esperar en la fila para que nos asignaran un auto fue muy alto, a pesar que teniamos ya una reserva de auto, creo que esto es lo que podriamos mejorar, pues no solo fue el tiempo, que ademas todo el complejo de renta de autos esta MUY lleno y eso nos expone mucho como personas en tiempso de pandemia
About QEEQ: 10.0 /10

H. Mou

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Compact | Nissan Versa or similar
Hertz
Milwaukie
United States
Reviewed: Fri, Oct 4, 2019
“Painless renting at a great price!”
About Hertz: 10.0 /10
Easy in; easy out; great car.
About QEEQ: 10.0 /10
Best booking site for rental vehicles I know, but I wish there were more available packages that included insurance or at least tips on how to more easily find those that do have it included. Other than that, I think it is great.

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