No problem at all. I’ve rented with thrifty before they’re a good company.
About QEEQ:10.0/10
I was very happy with QEEQ- i’ve never used them before and was a little concerned because some of their writing is in poor English. They should get a proper English speaker to go over their material. But their price was the best and their follow up with the emails was excellent. I hope to use them again very soon.
I have always rented cars from this company, but I never expected to be betrayed like this. I encountered a staff member who kept chatting with us. Even after we clearly stated that we didn't need any additional services, he first claimed that he had mistakenly processed our order and replaced it with another one. He asked me to authorize a $1 charge for verification, but then said my credit card didn't go through and asked me to use another credit card for authorization, creating a new order again. Since we were having a friendly conversation all along, I completely overlooked the new order he created. In the end, I was charged more than $300, including $55.17 for refueling charges even though I returned the car with a full tank, $23.97 for an airport facility fee, $215.76 for roadside assistance, and $25.26 in taxes, totaling $320.16. These scammers are so shameless! I'm extremely disappointed! How can someone be so deceitful? We'll see how this issue is resolved. I believe scammers like this will face consequences eventually!
Like: Visiting family on vacation an needed a vehicle for transportation. Dislike: Although the vehicle was dependable and efficient we would have appreciated a more economical rental price.
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Customer Service
excellent experience!
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View more >Dislike: Although the vehicle was dependable and efficient we would have appreciated a more economical rental price.