Terrible experience with hidden costs and staff who openly lied to my face.

Se debe hacer una inspección detallada de la recogida debido algunos golpes en la carrocería

Excelente

I still haven’t seen my deposit released back to my account. I would expect this to happen almost immediately. It is now 3 days later.

Not sure what QEEQ has to do with Go. Better if emails came from Go.

This company was a total scam. They didn’t honor the voucher and charged me several additional mandatory items. We waited over two hours to rent the car. When we said we wouldn’t pay the additional fueling surcharge since we were returning the car full of fuel they said they would cancel the reservation but not refund our money. Worst rental experience of my life. These guys are criminals.

Front desk answered all of our questions and tried to be as helpful as possible. They were fantastic! The car had some brake trouble which at times was really scary, some dash warnings would pop up from time to time which were a little alarming, and the gps does not recognize addresses so you have to manually look for the destination on the gps map which is tough if you don’t know where you’re going!

My personal items got stolen from the car in Marbella. The really strange thing is that the car was locked. There were no signs at all of damage due to someone breaking in the car, as if they had a key and simply opened the car themselves. I had theft waiver insurance coverage, does this cover the loss of my personal items such as laptop and cash?