Excelencia

Very satisfied with the service at Jackson Hole Airport AVIS. Pickup was convenient, the staff were very polite, and returning the car was simple and straightforward. Definitely a thumbs up.

Booked a baby seat but had to pick it up at a different location, which was inconvenient.

Great car rental experience, very convenient and highly recommended.

The rental process was indeed convenient. However, there is one issue I'm unsure about. After returning home, I noticed my credit card was still being charged by AVIS, which seems to be for toll fees. No one informed me about this at the time.

A different type of car was provided but it was still the size required, so fine with us. The car was clean on the inside but hadn’t been washed on the outside. The car was damaged upon collection and therefore we had to go back into the airport terminal to report this, which wasn’t ideal after a long flight landing late at night. The assistant was trying to sell additional extras that we did not require and even added on roadside assistance which we did not request, however upon contacting Avis customer services it has been agreed that this will be refunded. Luckily we got to the front of the queue, otherwise there would have been a long wait for collection.

I was a bit worried about using Qeeq but found I had no need to worry. The price was the best I could find on the internet, included all the insurance etc necessary and we had no problems.