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Search for Record go Car Hire in Prat Llobregat Bcn

Record go were absolutely terrible. Car offered not SUV and too small. Cost us to upgrade

Reviewed: Sun, Aug 8, 2021
About Record Go: 4.0 /10
The worst customer service ever. Over 3 hours to pick up the car. 1.5 hours to drop off the car. Staff unprofessional and rude. When we called with questions regarding faulty key drop off box the record go agent called us liars, shouted at as, put down the phone and refused to answer any further calls. .. all the time knowing we had a 3 month old baby with us.
About QEEQ: 8.0 /10
Directions to the car hire location were incorrect and we had to walk for over 40 mins to find the record go office. No assistance was offered.
Toyota C-HR image
Record Go
Barcelona Airport(BCN)
Prat Llobregat Bcn
Spain
Medium SUV | Toyota C-HR or similar

Relevant Reviews on Record go in Spain

Cornelia Elizabeth

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Record Go
Madrid
Spain
Reviewed: Sun, Feb 16, 2025
About Record Go: 2.0 /10

Hilary Rusk

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Record Go
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Fri, Aug 12, 2022
About Record Go: 2.0 /10

LH

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Large SUV | Alfa Romeo Stelvio Guaranteed model
Record Go
Alicante Airport(ALC)
Alicante
Spain
Reviewed: Tue, Jan 9, 2024
“Don't recommend this Company in Alicante - they're well known for robbing you blind!”
About Record Go: 6.0 /10
This Company is absolutely appalling. They bullied us into taking some insurance policy which we didn't need, and said that if we didn't take it, they would charge us over €1500 deposit. We didn't get the car we booked, even though it was supposed to be guaranteed. The staff were rude, extremely unhelpful and downright unprofessional. I definitely would never use them again. Even on drop off, they were rude. They made me re-park the car and criticized me for not filling the car up at their designated fuel station (I assume they get a commission for that as well!)
About QEEQ: 10.0 /10
Love the ease with which you can book a car, just wish on the App you could filter automatic cars!!

F.Latif

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Intermediate | Nissan Pulsar or similar
Record Go
Malaga Airport(AGP)
Malaga
Spain
Reviewed: Tue, Oct 15, 2019
“Terrible customer service”
About Record Go: 4.3 /10
Terrible customer service and unhelpful rude staff.
About QEEQ: 8.0 /10

G.Booth

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Intermediate | Nissan Pulsar or similar
Record Go
Malaga Airport(AGP)
Malaga
Spain
Reviewed: Mon, Jul 29, 2019
“Great service great little car (Hyundai i30)”
About Record Go: 9.0 /10
The counter staff were friendly and helpful enough. However, they were trying too hard to push the breakdown cover and additional insurance, which we didn't require.
About QEEQ: 10.0 /10
the booking was very smooth and easy, I didn't use the price drop guarantee as it was only a short term low price rental.

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