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Search for Record Go Car Hire in Prat Llobregat Bcn

Record go were absolutely terrible. Car offered not SUV and too small. Cost us to upgrade

Reviewed: Sun, Aug 8, 2021
About Record Go: 4.0 /10
The worst customer service ever. Over 3 hours to pick up the car. 1.5 hours to drop off the car. Staff unprofessional and rude. When we called with questions regarding faulty key drop off box the record go agent called us liars, shouted at as, put down the phone and refused to answer any further calls. .. all the time knowing we had a 3 month old baby with us.
About QEEQ: 8.0 /10
Directions to the car hire location were incorrect and we had to walk for over 40 mins to find the record go office. No assistance was offered.
Toyota C-HR image
Record Go
Barcelona Airport(BCN)
Prat Llobregat Bcn
Spain
Medium SUV | Toyota C-HR or similar

Relevant Reviews on Record Go in Spain

Veronica Defoe

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Record Go
Madrid–Barajas Airport(MAD)
Madrid
Spain
Reviewed: Sun, Mar 23, 2025
About Record Go: 10.0 /10
Quite satisfied
About QEEQ: 10.0 /10

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Intermediate | Nissan Pulsar or similar
Record Go
Palma De Mallorca Airport(PMI)
Mallorca
Spain
Reviewed: Thu, Sep 10, 2020
“Car was fine but the staff were horrible.”
About Record Go: 6.0 /10
The Record Go staff at Palma need a course in Customer Service. Rude, obnoxious and couldn't care less.
About QEEQ: 10.0 /10

Miss Mistry

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Economy | Ford Fiesta or similar
Record Go
Malaga Airport(AGP)
Malaga
Spain
Reviewed: Thu, Sep 12, 2019
“Good clean car, long wait on pick up”
About Record Go: 8.3 /10
The wait for the car was unacceptable, especially as the wait was only to be directed to an electronic machine to enter my details myself. No apologies made for the wait, and limited instructions on how to return the car. I did get a free upgrade to a bigger car, however a bigger car in Malaga town centre is not that easy to fit into the tight spaces. It was very good value for money though at only £4.50 for 6 days, can't complain about that! Drop off was quick and easy, and thankfully all the car rental drop-offs are in the same place in the airport.
About QEEQ: 8.0 /10

C.Jackson

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Economy | Ford Fiesta or similar
Record Go
Palma De Mallorca Airport(PMI)
Mallorca
Spain
Reviewed: Wed, May 1, 2019
“Happy overall with a little frustration over fuel costs”
About Record Go: 9.3 /10
Nice car ,smooth transaction in sorting it all out
About QEEQ: 10.0 /10

M.Cherrie

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Mini | Ford Ka 2 Doors or similar
Record Go
Malaga Airport(AGP)
Malaga
Spain
Reviewed: Fri, Mar 29, 2019
“Hidden Costs”
About Record Go: 8.3 /10
Although I could not fault the car itself, I was extremely disappointed with the hidden costs, namely over-priced fuel and a whopping €1100 deposit, with a 30 day wait for a refund. Oh, and an attempt to upsell over-priced car insurance.
About QEEQ: 8.0 /10

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