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00308 491 0209
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Live chat Email us Service Code: 2350717330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2350717330
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Incertidumbre y desasosiego en la recogida del coche.

Reviewed: Tue, Aug 24, 2021
About Hertz: 9.0 /10
Le enseñe a la persona de Hertz el bona de QEEQ donde ponia que teniamos contratada una franquícia de 1100€ y no valió para nada. Me dijo que las condiciones de Hertz eran 1800€ de franquicia y nos vimos obligados a contratar un seguro que nos costó 100€ porqué la diferencia de 700€ Hizo que no tuviesemos suficiente saldo en la targeta. Por supuesto el señor del mostrador de Hertz echó toda la culpa al intermediario, en este caso QEEQ. Nos hemos sentido engañados.
About QEEQ: 8.0 /10
Le enseñe a la persona de Hertz el bona de QEEQ donde ponia que teniamos contratada una franquícia de 1100€ y no valió para nada. Me dijo que las condiciones de Hertz eran 1800€ de franquicia y nos vimos obligados a contratar un seguro que nos costó 100€ porqué la diferencia de 700€ Hizo que no tuviesemos suficiente saldo en la targeta. Por supuesto el señor del mostrador de Hertz echó toda la culpa al intermediario, en este caso QEEQ. Nos hemos sentido engañados.
Standard | BMW 2 Series or similar

Relevant Reviews on Hertz in Spain

Eartha Malthus

View more >
Reviewed: Wed, Aug 23, 2017
About Hertz: 10.0 /10
The location is great, right on Diagonal Avenue. The staff is very friendly and didn't try to upsell insurance.
About QEEQ: 10.0 /10

Diana Coverdale

View more >
Reviewed: Mon, Sep 8, 2014
About Hertz: 2.0 /10
I was inexplicably overcharged and am currently coordinating through the rental company. Thieves are rampant in the Barcelona subway; I encountered two groups of thieves within five minutes, which was terrifying.
About QEEQ: 8.0 /10

J.L

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Compact | Seat Leon or similar
Reviewed: Fri, Aug 7, 2020
About Hertz: 7.0 /10
Tras leer las reviews iba muy asustado pero, no se si fue casualidad de la chica o algo generalizado, la experiencia fue genial. No intentó venderme ni agregarme nada y todo fue claro y directo, además de muy amable y profesional. El coche estaba sucio, olía mal y tenía bollos y rozaduras por todos lados, pero era alta gama y con muchos extras y en general terminamos contentos.
About QEEQ: 8.0 /10

View more >
Medium SUV | BMW X1 or similar
Reviewed: Sat, Dec 14, 2019
“親切でした”
About Hertz: 9.0 /10
フロントスタッフさんがとても親切でしたが、ドアが少し凹んでた! 運転に問題はなかったが、事前に説明欲しかった! ドアのロックができてない時がありました!
About QEEQ: 10.0 /10
他社よりも安心できます!これからもよろしくお願いします!

a.sanghvi

View more >
Economy | Opel Corsa or similar
Reviewed: Mon, Jul 8, 2019
“Average”
About Hertz: 5.3 /10
No full check up of vehicle before handover. Car was dirty and full of scratches and delivery person was rude to clean up. Finally with lots of arguments vehicle was changed which was good. Again no time given to inspect vehicle and person on duty was not interested to mark damage. Also he wrongly mark shelf in car which was not there. On returning person mark damage on Tire but same was not ask to check on handing over time. Since full coverage was there which safeguard for charges due to negligence of Hartz team. Great learning while renting car

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