2 hours 10 minutes of my life I will never get back

m.grant

Italy

Reviewed: Fri, Oct 1, 2021

About Leasys: 6.0 /10

waited 2 hours 10 minutes in que to collect the car. rude unhelpful staff.guy who gave me the car showed a plastic bit missing from bumper and a scratch on front wing. he said we know about these so don't worry. we waited 20 minutes for someone to accept the car when we came back. they then said the damage wasn't already there as they had no knowledge of it. I said speak to the guy who gave me the car, but he wasn't working that day. total shambles, would never ever use leasys again and if you use this sort of crap outfit I wouldn't use queen either

About QEEQ: 10.0 /10

Leasys

Brindisi Airport(BDS)

Brindisi

Italy

Mini | Fiat 500 or similar

4-day rental

Relevant Reviews on Leasys in Italy

R.Dalessandro

Italy

20-day rental

Large SUV | Alfa Romeo Stelvio or similar

DRIVALIA

Rome Fiumicino Airport(FCO)

Rome

Italy

Reviewed: Wed, Oct 30, 2024

“While I will use that platform again.I cannot and do not recommend drivalia”

About DRIVALIA: 3.0 /10

No, it did not. It did not have my vehicle and told me it could not help me. I had to argue over 20 minutes at the counter until they finally gave me what they believe was an equal vehicle. It's a shame it truly is a shame. The way they treat their customers?

About QEEQ: 8.0 /10

Marco

Italy

2-day rental

Mini | Fiat 500 or similar

Reviewed: Sat, Oct 12, 2024

“Got new car, cannot complaint.”

About DRIVALIA: 8.0 /10

I had time ago a bad experience with Drivalia, they gave me a car with a very old tyre, broken in the internal face, that was irreparable, and I was never reimbursed for the cost of a new tyre (used) that I had to buy. I gave them another chance, cannot complaint about the car, new, but the staff at the check in was apathetic, slow.

About QEEQ: 8.0 /10

Isaac Wallis

Italy

1 days rental

Reviewed: Tue, Apr 30, 2024

About DRIVALIA: 2.0 /10

The staff in Bologna had a very bad attitude. I just took the keys and went to the parking lot and found that the tire pressure indicator was abnormal. I told the staff that we needed to change the car or fix the tire. The attitude was very bad and they would not change or repair the tire. They left directly. In the end, we spent 19 euros to repair the tire, and there was indeed a leak.

About QEEQ: 10.0 /10

Monroe Henley

Italy

1 days rental

DRIVALIA

Milan Malpensa Airport(MXP)

Milan

Italy

Reviewed: Sun, Mar 24, 2024

About DRIVALIA: 10.0 /10

Very satisfied