Todo fenomenal. Todo muy bien explicado y el coche en perfectas condiciones. Tanto la recogida como la entrega fueron rápido y con mucha atención y amabilidad por parte del personal.
I have hired many cars in multiple locations. I can honestly say Leasys was the best experience from beginning to end.
The staff were so helpful and a breath of fresh air. They were kind and patient with elderly clients who were having difficulty with an automatic car.
I had to call twice during my hire and was assisted promptly and once again with a caring manner.
All the staff spoke fluent English and this was a real help to me with my pigeon Spanish.
I will definitely be using Leasys again and will be recommending it to my family and friends.
Well done Alacante Leasys - you were an absolute pleasure and a real credit to your company.
Full marks in all areas.
Just had a credit card bill with additional £103 charge against my booking without explanation from car hire company - not happy. Would not use Leasy’s again. Will have to spend time to challenge through my credit card company
The pick up and drop off process was very smooth with good customer care from the staff, no trying to sell additional products etc. A very pleasant experience with Leasys.
I have just realised that I left my Apple airpods in the car when I dropped the car off. I have not been able to contact your Rome airport office to check if they have been found.
“Nice company but they are too lazy at the check in”
About Leasys:8.0/10
I had to wait almost one hour to get the car. There were two people serving the customers. At one point there was only one person at the counter. When I arrived I was second in line to be served and it took forever. Not a pleasant experience after a long trip! i must say that the return process was a breeze! fast and efficient!
The first car I was offered had damage on every panel, the heater/AC controls were faulty & the wiper blades were split. The second car, although had damage to the paintwork, everything else was ok. Staff was polite & changed the car without a fuss.
“2 hours 10 minutes of my life I will never get back”
About Leasys:6.0/10
waited 2 hours 10 minutes in que to collect the car. rude unhelpful staff.guy who gave me the car showed a plastic bit missing from bumper and a scratch on front wing. he said we know about these so don't worry.
we waited 20 minutes for someone to accept the car when we came back. they then said the damage wasn't already there as they had no knowledge of it. I said speak to the guy who gave me the car, but he wasn't working that day. total shambles, would never ever use leasys again and if you use this sort of crap outfit I wouldn't use queen either
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