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Live chat Email us Service Code: 6592797152
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Initially positive - watch for additional charges!!!

Reviewed: Wed, Oct 27, 2021
About Hertz: 8.0 /10
The hertz desk was busy lots of people collecting vehicles only 2 members of staff dealing with customers. Could have been quicker as a hertz gold member I am used to faster service. They have also made an additional charge of €82.40 which I am currently disputing and require further explanation.
About QEEQ: 8.0 /10
Economy | Opel Corsa or similar

Relevant Reviews on Hertz in Spain

Freda Mackintosh

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Reviewed: Mon, May 5, 2025
About Hertz: 10.0 /10
It's okay, but they only stick to their job responsibilities and ignore unrelated issues. This does show they are professional and keep work and personal matters separate.
About QEEQ: 10.0 /10

Blake Morton

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Reviewed: Wed, May 1, 2024
About Hertz: 10.0 /10
The procedure was well-organized and clearly explained, and the vehicle was clean.
About QEEQ: 10.0 /10

Humphrey Marlowe

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Reviewed: Mon, Jan 13, 2020
About Hertz: 4.0 /10

Devin Gunther

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Reviewed: Tue, Jul 18, 2017
About Hertz: 10.0 /10
Madrid Airport has return points at both T1 and T4. Choose T1 or T4 based on your flight without needing to call. T1, T2, and T3 are together, but T4 is farther away.

R.Hunt

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Mini | Fiat 500 or similar
Reviewed: Thu, Jul 23, 2020
“Not untypical... initially collecting the car is always worse than you’d like!”
About Hertz: 9.0 /10
Counter staff were insisting our insurance wasn’t good enough, saying they hadn’t provided it so we needed to another €50... I had to insist I was happy that I’d bought all the cover I needed, but did feel pressurised.
About QEEQ: 10.0 /10
All worked very well

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