About as expected. Nothing special.

The car is very new and the service attitude is excellent. Both picking up and returning the car are very convenient.

Very good

The staff recommended upgrading the car and buying a tank of fuel. Due to my poor English, I almost got tricked. I had already made my selections online, but they kept trying to upsell. It was not a good experience!

The customer service of Zuzuche never mentioned that picking up a car at the airport incurs high taxes, which cost me an extra $100. I am very dissatisfied.

1. The pickup address in the order was a hotel, and it took us a long time to find a very small HERTZ desk with a sign directing us to the storefront on the next street. 2. Since my scheduled pickup time was 2:30 PM and I actually arrived around 5:30 PM, the staff seemed annoyed as they were getting ready to leave. 3. For some reason, I reserved a Ford Focus but was given a Nissan Versa. Don't tell me it's the same category. Since HERTZ was already closed and I needed to drive off, I just accepted it.