The booked Jeep wasn't available, so they upgraded me to a high-end GMC. Very impressive.

The car rental company was not far from the airport. The service was provided by a middle-aged man who was very friendly. He detailed all the rental procedures and suggested some related insurance, fully respecting personal decisions. The process took about five minutes, and I got the keys.

Dollar is truly reliable, and the vehicle condition is excellent. The only downside is that you need to withstand the sales pitch from the staff. They might suggest upgrading the vehicle or buying Roadsafe among other things, which depend on your own needs. Sometimes if your English isn't very good, you might end up agreeing to something unnecessary because you didn't fully understand.

The counter staff was insistent on me getting the unlimited tolls plan even though I made it clear that I was going to use the car within a city only. It was a little annoying after a while. Besides the plan costs $125 which is abusively too much for almost any trip.

Am using well your year-long protection plan and IDP. Was a good choice to avoid much hassle.

they were the worst, representative made us wait ti try to up sell us insurance, bigger cars and even went to talk to my wife making us wait another half hour