The service is really terrible. Cannes has many one-way streets, and it took me half an hour to find the return location according to the address. I got out of the car in the rain with the rental address and order address, asking the police and sanitation workers, but no one knew where it was... I called the customer service of the rental company countless times, always in a queue. If you don't have enough staff, don't provide a customer service phone number, it's a waste of time and phone charges. The phone number on the rental order is never answered. Finally, after walking for 15 minutes from the rental address, I found it. It was terrible.
The staff is very responsible, but be prepared for last-minute changes to your selected vehicle, especially in small towns. Small scratches can be reported and handled at the return location.
Voiture parfaite pour 4 personnes, malheureusement nous étions 5. Nous avons eu une 2008 et il n'y a pas 3 vraies places à l'arrière. De même l’accessibilité n'est pas optimale. L'équipe de Budget a été très bien, c'est juste le véhicule qui n'était pas vraiment dans nos attentes.
About QEEQ:8.0/10
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