The staff at the Avis pickup location had a cold attitude. They gave us a Ford Escape 4WD with 60,000 miles on it. There were quite a few small scratches on the front and back of the car. However, the car was still good to use and we drove nearly 1000 miles from SF to LA to LV over six days.
Initially, they gave me a car larger than the one I booked (I reserved a 7-seater SUV). I was about to accept it, but it felt too big to drive comfortably. I went back to explain my concerns, and the staff was very nice and accommodating. They persisted and eventually found the model I wanted.
About QEEQ:10.0/10
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