I did ring and ask if they offered discount to Rio Tinto staff and I was told no.
I wasn't aware that Europcar was previously thrifty, and we previously got a Rio discount via Thrifty
The car provided was different from the one booked, and of a lower grade. The only compensation was not having to return the car with a full tank of gas.
Service attitude and waiting time were satisfactory.
“Price discrepancy between you and vendor was significant and unresolved. Overall service terrible”
About Europcar:4.3/10
terrible. First car not drivable. Delay cost us half day of vacation and we missed an appointment with friends. Second car not adequate. Third car was a diesel, not desired nor requested. Fourth car was acceptable.
Like: The service of the staff was great. He was helpful and changed the return location when I told him about my accommodation location. Dislike: No much choice for 6-7 seaters SUV or MPV.
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View more >Dislike: No much choice for 6-7 seaters SUV or MPV.