All good, couldn’t be more satisfied.

Average attitude

The store's facilities are excellent, and the service is very satisfactory. The area is spacious, well-located, and the shuttle bus is convenient! It's much more convenient than picking up and dropping off a car inside the airport.

Excellent service

The pick-up and drop-off locations are near the airport, which is very convenient. However, the final amount was recalculated at the time of return, requiring us to take the original receipt to the counter for verification. Besides the additional fuel charge due to the tank not being full (almost $7 per gallon, nearly double the gas station price), other taxes and fees also increased slightly. So, make sure to keep the payment receipt from the time of pick-up!

It would be even better if there were instructions and guides in Chinese, since there are many Chinese and Chinese-speaking customers in Los Angeles.