Outstanding service from Budget at Norwich Airport.
S.Gladding
United Kingdom
Reviewed: Wed, Jun 22, 2022
About Budget:9.0/10
Matthew at the counter was very helpful. We made three separate bookings (which was cheaper than making one continuous booking), and instead of bringing the vehicle back after the first booking, he allowed us to keep the car and do the checkout over the phone. Outstanding customer service.
One of Budget's locations is inside a hotel. We arrived an hour later than our scheduled time, and picked up the car in the hotel's parking lot. Although it was my first time renting a car overseas and I was a bit nervous about possible issues, the staff's service attitude was good. I hope I won't receive any local fines afterward.
I met kashif at the counter. He was really professional. It took 5 minutes for whole process. Car was out of my expectations. Really happy with the service. Would recommend to everyone.
About QEEQ:10.0/10
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Customer Service
Outstanding service from Budget at Norwich Airport.
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