Car ok. Problems with credit card--thought was fraud use. worked out with Budget eventually. SO THEY DID THEIR JOB.
Budget needs an over ride to credit card company to check out / rectify card problem. Lock you out after 2 card tries.
“Recogida genial, autobús de espera tras la entrega nefasto”
About Budget:10.0/10
La recogida fue genial.
La entrega fue rápida también pero tuve que esperar media hora para el autobus a la terminal.
Al final me quejé y vino enseguida pero demasiado tiempo de espera
Waited for a long time in the queue. Initially had no cars available and didn’t know when they would become available. The car provided was scratched (29 photos of dents and scratches) and dirty with only 1/8 tank of fuel. Oil service was overdue with consistent fault indicator.
Service provided by staff was poor.
About QEEQ:7.0/10
QEEQ shared the wrong pick-up location for the car:
We waited for 40mims at the hire location only to be informed we had to go to a different pick-up location. Then after going to 2 separate locations, waiting in line, the hire car provider initially had no cars available.
“Had a great time booking and renting with Budget. But please bear in mind that safety comes first.”
About Budget:7.0/10
It was a great car. Steady and comfortable. There were lots of scratches here and there. Also the car wasn't totally cleaned when picked up, which I'm ok as there was a notice informing of water shortage in Santa Fe. The only downsides, which are actually quite grave are...
1. The front tires are totally worn out. I always have to continually remind myself of the safety risk it poses to my wife and daughter as passengers. I wouldn't drive a car with such tires back in Malaysia.
2. Not only the front tires were worn out, all the tires weren't properly inflated. Half way on the way to bandelier at some obscure roads, the tire warning lighted up. I had a hard time looking for gas stations that provide air pump as most were out of order.
Budget should place safety as the highest priority. We are talking about human lives here.
About QEEQ:9.0/10
Qeeq is wonderful. The price reduction guarantee is a life saver. Keep it up Qeeq.
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