Car was clean and perfect for what we wanted. When we dropped the car off my wife realised after 20mins that she had left her mobile phone in the car and we were in the airport building. The staff were great as the returned the car from where it had already been taken, found the phone and got it back to my wife within 5-10mins.
The staff specifically reminded me to return the car with a full tank of gas. In reality, they added a prepaid tank of fuel. On the morning of the return day, I refueled the car to full. In the afternoon, I received a message that my credit card was charged. I checked the records and found it was for the prepaid fuel.
They told us to refuel at their company because it's cheaper, but on return, our tank was still almost 3/4 full and they charged us over 60 euros for the full refuel.
It would be helpful if the pickup and drop-off locations were described in more detail to make them easier to find. This is especially important for locations at train stations and airports, where there are no specific building numbers. More detailed address information is needed.
About QEEQ:10.0/10
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