Confusing with insurance purchased through easy rent cars but then when we arrived Sicily By car said this did not cover them and tried to get us to purchase additional insurance
The pickup process was excruciating with a very kong wait. Literally no other company had queues as long as Sicily By Car. There were 3 reps working but with all the attempts to up sell on car type and size, insurance, accessories, etc, it took 4 times as long to check out. By the time we made it to the counter I just wanted our car so we could begin our holiday. After check out, everything with the car went fine.
They were a bit slow and a bit aggressive with up selling insurance.
About QEEQ:10.0/10
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