Arrived at pick-up to find that booking had been cancelled without notification and no cars available. Directed to an alternate pick-up an hour away where only available car was more expensive
“Car suited our needs, just wasn’t that clean inside”
About Europcar:7.7/10
Picking up process was quick and simple, as was the drop off process. However the inside of the car was not very clean. Ironic seeing as there was a card on the dash, saying “clean and safe”
“Petrol stations at Heathrow very hard to find near the drop off location.”
About Europcar:9.0/10
Staff at pickup we’re not very helpful
About QEEQ:10.0/10
Great service worked very well
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Customer Service
First class support. Highly recommended.
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