sencillo y práctico

Pick up took some time due to another person's issue, with us it was quick. The car we had tires were near the end of life and should be checked. Except for that, perfect. Waiting for the deposit to be returned.

Europcar was fast and helpful to all my requests and questions

Good in all respects

Good

I picked up the car at Sevilla airport. A male staff highly recommended another model, a MBW 2.20d, for us. He said that the car used diesel and it would has less fuel cost for travelling long distance. Owing to the darkness environment in the carpark, we could not easily identify the dirty situation of the car. After leaving the airport and under the sunlight, we found that the car was very very dirty. There was dust and debris inside the storing spaces at the doors and cabinet, mud on the carpart. Many white spots/paint on all seats. It was very disappointed that such car was not cleaned throughly before giving to customers.

Like: The staff where I pick up the vehicle are so great and friendly, perfect experience
Dislike: The full insurance should be an option when I reserve the car, cuz I thought I bought full insurance already, but when I get to the point turns out there’s another insurance to buy.