Great vehicle and very competitive price.

I booked a Mercedes V-Class MPV well in advance and even confirmed it before travel. But when I arrived to pick it up, I was told the car I reserved was not available. They told me the Mercedes I booked was not unlimited mileage, even though my reservation clearly stated it was. They replaced it with a Kia MPV and claimed they couldn't reach me, but they had the wrong phone number. The worst part is, they gave me a lower spec car at the same rental price. A Mercedes and a Kia at the same price? At the time of booking, the Mercedes was at least twice as expensive. I think any rental company that can't provide the reserved car is a scammer. When I rented a V-Class from Hertz in Cairns, they gave me a high-spec model at the same price! I would not recommend choosing Europcar in the future!

i wanted to hire subaru forester and that is the reason i used your services, however they only got mitsubishi outlander, poor car. nothing they can do even i insisted. the outlander with damage and lucky i checked before picked up. they even claimed that was my fault when i dropped off, fortunate i took a picture of that damage at pick up. poor service.

rapid and punctual

A very satisfied customer would Highly recommend to family and friends.

The counter staff were negative that I booked through easy rent cars. There was a discrepancy between the deposit listed on the website and the actual deposit they charged. The lady challenged our choice of car insisting we needed to upgrade to a larger one.

Had to purchace extra cover at counter.