Service was good and everything was perfect except the return policy since I wanted to return early but they don’t have policy to refund for early return
About QEEQ:9.0/10
I wanted to return early but they don’t have policy to refund for early return
Reply by Qeeq: Thanks for your review.
As the supplier's policy you could find on your voucher:
It may seem counter-intuitive, but returning your car early may actually cost you money. You might have to pay an early return fee, your rate structure might change, leaving you responsible for the difference. But even worse, you are not entitled to a refund of the unused days due to the fact that the booking's price comes in a package and cannot be separtated.
Thanks for your feedback , have a great day!
Pretty good. Even if you decline insurance and refueling services, the staff won't make a fuss. There are also other cars in the same class to choose from.
“Nothing to say about the online service.
The problem is the way rental co work at the pickup level.”
About Budget:9.3/10
Unbelievable or despicable that Budget and Hertz, which are probably different brands from the same company, hire only one employee each for pick-up desk. Especially at a time when a long haul flight (read with many passengers) lands.
Hard to understand why pick-up procedures take so long. Took more than 60 minutes overall. And I was lucky to be 4 or 5th in the line. They must have been over 20 when I finished...
Despite booking an economy compact this was upgraded for free to a Chevy Impala at the rental location. The Impala was surprisingly economical.
About QEEQ:10.0/10
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Customer Service
Good relaxing experience
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