Everything perfect

Very good

would have been nice to get a car manual in the car as various alarms and warnings needed to be .not the distraction needed in a strange car on strange roads

The car was parked on its own in my private driveway in the country but they have accused me of a small scratch at the back above the bumper. This was already on the car and was not me but they are charging me for it. No-one went round the car with me on pick up and there was no-one there when i dropped it off Terrible - will never use Hertz again

We were a little over an hour past the pickup time and they had returned the car to inventory. It took 90 minutes for a new car to arrive and it then had 1/2 tank of diesel but since we did not see the car before getting in I signed it was full as that was what the driver said. We did get £30 refund for the half tank of car upon return.

Clear sign about collecting it from hotel as we couldn’t find anything to tell us we had to ask another company Not very clear about the marks on the car when collecting as there were quite a few that had been touched up with paint