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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1841801339
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1841801339
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Reviewed: Thu, Mar 27, 2014
About Europcar: 2.0 /10
Firstly, Germans have a strong accent, making English communication a bit difficult. I received a fine during my stay in Germany, and when returning the car, they told me to pay it myself without any assistance. When I asked what would happen if I didn't pay, they said they didn't know and were very arrogant. They sent me to the airport post office to pay, but the post office opened at 10, and my flight was at 10:30. Because of this, I missed my flight. Of course, the security check also delayed me, but I am very dissatisfied with the irresponsible attitude of the German rental company.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar in Germany

Lennon Jimmy

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Reviewed: Fri, Aug 30, 2019
“From Frankfurt to Munich”
About Europcar: 10.0 /10
Pretty good, although there was a bit of a surprise, they provided a free cushion to solve the problem

Hilary Rusk

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Reviewed: Fri, Jan 19, 2024
About Europcar: 2.0 /10
Chinese credit card can't be used, and they didn't help to resolve it.

Larry Bryan

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Reviewed: Thu, Oct 11, 2018
“Germany - Austria - Slovenia - Italy - Switzerland - Germany”
About Europcar: 10.0 /10
Picked up the car at Munich T2 Airport. Clear and visible airport signs. If you have a reservation, you can click on the queuing machine to get a number. The display will show the counter and number, just wait patiently.
About QEEQ: 10.0 /10

Cherry Zephaniah

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Reviewed: Sun, Oct 9, 2016
About Europcar: 10.0 /10
The reserved car model was unavailable, so they gave us a similar Hyundai i40 wagon, which was very new.

Bertha Masefield

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Reviewed: Sun, Nov 5, 2017
About Europcar: 2.0 /10
Very unsatisfied. It's been four months since my car rental, and they still haven't addressed the issue of overcharging. The car didn't have a navigation system, but they still charged me for it. They also claimed there was a scratch on the front bumper when I returned the car and said they needed to assess the damage and charge me. Four months have passed, and there's still no conclusion. The overcharged fee has not been resolved either.

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