Car was poor in cleanliness and rough on the outside. This car needed a panel beater to fix the outside appearance.

Good booking process, nice and easy!

Picking up and dropping off the car was very smooth. Driving within the national park was very convenient and free. However, be sure to check if the pre-authorization is refunded. In my case, the pre-authorization was wrongly charged despite paying the full rental amount upfront. It was only resolved after QEEQ customer service rechecked it. The car's condition was average; the backup camera was broken, and the car had several damages when picked up. Make sure to record a video!

They upgraded me to an SUV automatically, which was great.

A local friend mentioned this company is quite large in Australia. The car rental spot is right by the baggage claim carousel, making it very convenient to pick up the car after getting your luggage. The pickup location is in the airport parking lot, about 200 meters walking distance.

The staff were very friendly. Despite the communication barrier, they were very patient with us.