At the airport counter in Spain, a lady was very cold. I consider myself good at English with strong comprehension skills, but when I told her I wouldn't buy extra insurance, she completely changed her attitude and ignored everything I said. In the end, another male colleague took over, he was very nice and clearly listed all the costs. However, we still had to pay extra for insurance and other charges, totaling over 100 euros, which is more than double the rental fee!

Experience with gold car was really good. They help us to understand they don’t have the car what we asked, but still it’s disappointed you’re showing the car, Mercedes and giving a Volkswagen not good.

A lot of deposit.

Très bonne expérience je recommande !

Got charged an extra €139 at the desk, still don't know what for... Poor customer service