Very nice. Although we didn’t get the exact model we booked and got a Ford Cross instead (we weren't sure about the specific model), the car was very new (almost brand new) with only a little over 3,000 kilometers on it. The vehicle was clean and had no odors. It came with a full tank of gas and a large screen supporting CarPlay (so we didn’t need the phone mount). It exceeded our expectations. Very satisfied with this car rental experience!

The waiting time in line was a bit long, service staff were slow, roughly 1.5 hours. The car pickup was quick once the paperwork was done.

They didn't recognize my ID, there were many people processing rentals, they just handed me the keys and I had to find the car myself.

When picking up the car, they informed me that the reserved model had already driven 200,000 kilometers and was in poor condition. They suggested upgrading to a Corolla for an additional 10 NZD per day. I'm not sure if this issue is on the rental company's side or QEEQ's.

Charging $69 for a translation is too expensive.